Policies

Here are the things most people want to know most often. Let us know if you have a question or a problem!

Cancellation

In the event of a cancellation, please let us know by phone or email greater than 48 hours prior to arrival date check-in (4:00 pm). We will give you a cancellation number and no charges will be made to your credit card. If however, cancellations occur less than 48 hours (4:00 pm) prior to the arrival date, you are responsible for the room nights that we are unable to resell.

Pets

We welcome dogs in our Whittier Suites 1 & 2, for a small cleaning fee of $35 per stay. They are 800-sq ft private apartments just a block away from a 23-acre city park that is the center of dog life in our community. We love dogs at our main location, too, but my old pooch Cookie doesn't like visitors on her turf so much. Please let us know if we may provide you with any additional information.

Damage Waiver

Guests are responsible for any and all damage to the property which occurs in any manner from any cause or causes during a stay.  At GVGH management’s discretion, fees for damages will be charged to the credit card used to pay for the room. GVGH is a non-smoking facility, although we permit smoking in designated outside areas.  Smoking in the Guest House, Guest House Rooms or Whittier Suites will cause your credit card to be charged $250 per occurrence. Additionally, guests will indemnify GVGH against, and hold GVGH free and harmless from any claim or claims and all liability for personal injuries, death or property damages, or any of them which arise or in any manner are occasioned by the acts or negligence of Guests or others in custody, operation or use of, or with respect to said property after check-ins and prior to check-out.

SOME OF OUR

REVIEWS

"This was a perfect getaway, it felt like a home away from home. The accommodations were great, location was great, and the breakfast was exactly what was needed to start our day. Love the neighborhood. We would go back!"

Michelle M.

"Great Stay! Adorable, clean house and rooms! The owner was very friendly, and they had every little touch you could imagine to make you feel like you were at home! It was a great little getaway and close to all the entertainment!"

Rachel S.

"No problems at all with anything. Great room. Great house. Great neighborhood. Walking distance to shopping, to places to eat, to the german villiage walking tours. Freindly staff. Nice patio to unwind on at the end of the day or breakfast on to start it."

Patrick I.